MTN, di telecom giant, don shut down dia offices on Tuesday, July 30, after some customers wey vex destroy dia property. Di customers bin dey frustrated because dem disconnect dia lines over di weekend, according to di government's NIN-SIM linkage policy.
MTN tell dia customers say dem go open dia shops again on July 31, from 8am to 3pm. Dem also say dem dey available 24/7 to support customers through digital channels.
Di decision to shut down di offices temporarily na to ensure say staff and customers dey safe. Di vandalism start because customers bin dey frustrated with di government's directive say all SIM cards must link with National Identification Number (NIN).
Di policy aim to reduce insecurity and improve national data management, but e lead to di disconnection of SIM cards wey no link with NIN. Dis connection leave many customers without access to mobile services, causing plenty problem and making dem vex for MTN.
MTN Nigeria promise customers say dem go resolve di issues quick quick. Dem say dem dey available through digital channels, providing 24/7 support to address customer concerns and queries.
Source: Prime 9ja Online Pidgin: MTN Shut Down Office Temporarily as Kpakpando Customers Vex